COVID-19 Updates and Assistance
All branches are open for normal business hours and taking recommended health and safety precautions.
Masks and social distancing are required in lobbies. Complimentary masks and hand sanitizer are available for member use.
Although we love to see your faces, please consider using online or mobile banking or calling your branch to take care of day-to-day transactions.
DO NOT VISIT A BRANCH IF YOU ARE SICK!
If you or a member of your household are experiencing symptoms of illness, please do not visit a branch location. Call the branch or use online and mobile banking instead.
Member Assistance
If you are facing financial hardship as a result of COVID-19 illness or loss of income, we’re here to help you through.
Give us a call, and we’ll work with you to find the best solutions for your situation.
Call 775.857.2424
Email jdemuth@sierrapacificfcu.org
Business Support
If your business has been impacted by COVID-19 shutdowns, please reach out to see how Sierra Pacific can help.
Call 775.834.4579
Remote Banking Options
Did you know that you can complete most banking transactions with your Sierra Pacific loans and accounts online?
Coronavirus FAQ’s
Common Coronavirus Questions
Yes!
You transfer funds from another bank or CU to Sierra, and vice-versa, through the “Transfers” feature in online and mobile banking.
You’ll need to set up each external account you’d like to connect, wait 2 days, and verify the account.
Once verified, that external account will be an option in your “Transfer To” and “Transfer From” menus. At this point, you can make a one-time transfer, or set up regular automatic transfers.
Transfer limits between your Sierra and external accounts apply. There is no fee for this service.
There are lots of options for making your loan and credit card payments.
- Set up Direct Deposit
- Use an External Bank Account to schedule Automatic Transfers
- Use our Payment Portal to make one-time or automatic payments with a debit card or external bank account. There’s a small fee for this service.
- Mail a check
- Stop by a branch to pay by cash, check, or card (there’s a fee for this) in person.
- Call a branch to pay over the phone with a debit card (there is a fee for this)
- Set up automatic bill pay from your other bank or credit union’s online banking.
Find details and instructions on all these payment options here
Contact Us
Have another question? Fill out the form below or call your branch, and we’ll do our best to help.
