Hours and Locations

All branches are open for normal business hours and taking recommended health and safety precautions.

Masks and social distancing are required in lobbies. Complimentary masks and hand sanitizer are available for member use.

Although we love to see your faces, please consider using online or mobile banking or calling your branch to take care of day-to-day transactions.

 

DO NOT VISIT A BRANCH IF YOU ARE SICK!

If you or a member of your household are experiencing symptoms of illness, please do not visit a branch location.  Call the branch or use online and mobile banking instead.

Member Assistance

If you are facing financial hardship as a result of COVID-19 illness or loss of income, we’re here to help you through.

Give us a call, and we’ll work with you to find the best solutions for your situation.

Call 775.857.2424

Email jdemuth@sierrapacificfcu.org

 

Business Support

If your business has been impacted by COVID-19 shutdowns, please reach out to see how Sierra Pacific can help.

Call 775.834.4579

Email mmathias@sierrapacificfcu.org

Remote Banking Options

Did you know that you can complete most banking transactions with your Sierra Pacific loans and accounts online?

Click here to explore your digital banking options

Coronavirus FAQ’s

Common Coronavirus Questions







NCUA deposit insurance covers up to $250,000 per member and ownership type.

  • Individual accounts (savings, checking, money market) are covered for up to $250,000 per member
  • Joint accounts (savings, checking, money market) are covered for up to $250,000 per owner – so an account with $500,000 and two joint owners would be fully insured by NCUA coverage.
  • Trust Accounts – Up to $250,000 per beneficiary for each owner
  • Retirement Accounts – Roth or Traditional IRA – Up to $250,000 total. Beneficiaries do not change the coverage amount.

NCUA-share-insurance-coverage-overview 3.2020

Sierra is federally insured by the NCUA, which means member deposits are insured for up to $250,000 per member per account ownership type. We also offer Excess Share Insurance, which covers an additional $250,000 on the same guidelines, bringing the total to $500,000 per member and ownership type.

So what are the ownership types?

This NCUA poster explains it best. 

Deposits at Sierra Pacific are insured by the NCUA and Excess Share Insurance. 

The NCUA insures up to $250,000 per individual member, per ownership category. Excess Share Insurance covers up to $250,000 in excess of that. In total, your Sierra shares are insured for up to $500,000 per member, per ownership category.

Check out these NCUA resources for more information on ownership types, and how NCUA insurance works. 

To estimate your total deposit coverage at Sierra, or another institution, visit mycreditunion.gov/insurance-estimator

Yes, your deposits at Sierra Pacific FCU are federally insured by the National Credit Union Administration (NCUA) up to $250,000 per member per ownership type.

In addition, Sierra provides up to $250,000 of excess insurance for accounts that surpass the NCUA insurance limit.

In total, deposits are insured for up to $500,000 per member, per ownership type.

Yes!

You transfer funds from another bank or CU to Sierra, and vice-versa, through the “Transfers” feature in online and mobile banking.

You’ll need to set up each external account you’d like to connect, wait 2 days, and verify the account.

Once verified, that external account will be an option in your “Transfer To” and “Transfer From” menus. At this point, you can make a one-time transfer, or set up regular automatic transfers.

Transfer limits between your Sierra and external accounts apply. There is no fee for this service. 

Your debit card and initial check order will arrive in the mail within 10 after we receive your initial deposit.

If your debit card or check order doesn’t arrive after 10 business days, give us a call at 1-775-834-4579

Category:

Checking

Yes. You can deposit cash with your Sierra Pacific Debit card at the following locations:

  • Any Sierra Pacific FCU branch
    • Note that Sierra’s branches do not accept change
  • Nearly 5,000 surcharge-free ATMs
  • 30,000+ shared branch locations

Click here to find a Sierra branch

Click here to find a shared branch or ATM

Categories:

Branch FAQ's,

Checking,

Loans

You can enroll in and access your Bill Pay account through online banking.

  • Login to online banking
  • Open the main menu
  • Find the “Bill Pay” option located under “Services”

Categories:

Bill Pay,

Checking

Payments are sent one of two ways:

  • Electronically via secure transmission. The majority of payments are made this way
  • Mailed as paper checks via the U.S. Postal Service

Categories:

Bill Pay,

Checking

Yes, Sierra’s ATMs are still available. You can find Co-Op ATMs near you here.

Sierra Pacific members can enroll in online banking to access their accounts remotely.

Members can enroll online, download mobile banking, sign up for Mobile Deposit and Bill Pay, and find online banking help here.

Explore online payments, digital wallets, e-statements, and ATM locators here. 

Contact Us

Have another question? Fill out the form below or call your branch, and we’ll do our best to help.

Newsletter Sign Up

Sierra Pacific Federal Credit Union