Hours and Locations

All branches are open for normal business hours and taking recommended health and safety precautions.

Masks and social distancing are required in lobbies. Complimentary masks and hand sanitizer are available for member use.

Although we love to see your faces, please consider using online or mobile banking or calling your branch to take care of day-to-day transactions.

 

DO NOT VISIT A BRANCH IF YOU ARE SICK!

If you or a member of your household are experiencing symptoms of illness, please do not visit a branch location.  Call the branch or use online and mobile banking instead.

Member Assistance

If you are facing financial hardship as a result of COVID-19 illness or loss of income, we’re here to help you through.

Give us a call, and we’ll work with you to find the best solutions for your situation.

Call 775.857.2424

Email jdemuth@sierrapacificfcu.org

 

Business Support

If your business has been impacted by COVID-19 shutdowns, please reach out to see how Sierra Pacific can help.

Call 775.834.4579

Email mmathias@sierrapacificfcu.org

Remote Banking Options

Did you know that you can complete most banking transactions with your Sierra Pacific loans and accounts online?

Click here to explore your digital banking options

Coronavirus FAQ’s

Common Coronavirus Questions







Sierra Pacific Credit Union uses specific lending criteria to make decisions on loan approval, rate, terms, etc. Any loan application submitted to Sierra is subject to our lending policies and may not match the offer, estimated score, or estimated rate or savings presented in SavvyMoney.

If you think some information is wrong or inaccurate, you can obtain a free credit report from www.annualcreditreport.com and then dispute inaccuracies with each bureau individually. Each bureau has its process for correcting inaccurate information.

Every Sierra Pacific CU user can file a dispute with TransUnion by clicking on the “Dispute” link within the Credit Score tool in online or mobile banking. TransUnion will share this with the other bureaus if the inaccuracy is verified. Members should check with each institution to confirm the innaccuracy has been fixed.

Yes!

You transfer funds from another bank or CU to Sierra, and vice-versa, through the “Transfers” feature in online and mobile banking.

You’ll need to set up each external account you’d like to connect, wait 2 days, and verify the account.

Once verified, that external account will be an option in your “Transfer To” and “Transfer From” menus. At this point, you can make a one-time transfer, or set up regular automatic transfers.

Transfer limits between your Sierra and external accounts apply. There is no fee for this service. 

The following are our online banking supported browsers. We recommend using the most current version of your chosen browser for the best and most secure experience.

  • Firefox
  • Google Chrome
  • Internet Explorer 11+ or Edge
  • Opera
  • Safari 9+

Contact Us

Have another question? Fill out the form below or call your branch, and we’ll do our best to help.

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Sierra Pacific Federal Credit Union