Securing your personal data, account and banking information, and physical cards is a vital, and difficult, task. The Sierra Pacific team works, trains, and evolves to keep your money and information safe. There are things you can do to help protect yourself, too.

Security Quick-Links

If you believe your Sierra Pacific FCU accounts, cards, logins, or information has been compromised, contact us immediately

24/7 Support Center – (888) 514-1343

Debit and Credit Card Security

Activate a New Card

Ready to start using your new Debit or Credit Card? Here’s how to get it activated.

Remote Card Control

Pause, restart, and permanently disable your cards with the click of a button. If your card was lost or stolen, start here!

Request a New Card

To request a new card, or get one-on-one help with your card, contact a branch.

Account Security

Account Alerts

Track spending, identify fraud, and boost your account security with customized transaction and balance alerts.

Credit Score Monitoring

Keep an eye on your credit score and report for free, all inside online and mobile banking.


Paper statements can leave you vulnerable to mailbox thieves. E-statements are delivered securely and can be viewed anytime in online or mobile banking.

Report Suspected Fraud

If you believe your Sierra Pacific accounts, cards, information, or logins may have been compromised, please contact us immediately!

24/7 Support Center – (888) 514-1343

During regular business hours, you can contact your branch directly.

Report Unauthorized Transactions

Use these tools to help report and prevent unauthorized payments and drafts made to your accounts.

Please contact your branch with any questions.

Scams can be reported to the Nevada Attorney General, the Federal Trade Commission, and/or your local police department.

Stop a Draft Payment

Stop an account draft. This can be used to stop checks or electronic drafts from your Sierra Pacific accounts.

Stop an Electronic (ACH) Payment

Request to stop a single, a series, or all ACH payments from your account to a certain company.

Report Unauthorized Transactions

Report ACH transactions made to your account that were unauthorized.

Fraud & Security News

Other fraud and security resources can be found at the Nevada Attorney General’s website, the FBI’s news site, and the FTC’s resource page


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Sierra Pacific Credit Union Unaffected by CrowdStrike Outage

7/19/2024 Sierra Pacific Systems Remain Secure and Fully Functional Amid Global Tech Disruptions CrowdStrike, a global giant in cybersecurity technology, experienced a major disruption on Friday impacting companies worldwide including many airlines, TV broadcasts, and financial institutions. In a separate incident, Microsoft Cloud Services also experienced an outage. Both have deployed fixes, but experts anticipate […]

Steps to Protect Your Identity

How to secure your personal and financial information from identity and financial theft Unfortunately, there’s never an off-season from the threat of scammers. Often, they try to steal your identity so they can tap into your financial accounts or open new ones and ruin your credit. Other times, they pretend to be an IRS agent [...]

Text Banking Scam

Report a Fraud Attempt If you think you’ve been targeted by a scam and your Sierra Pacific accounts, cards, login, or personal information may be affected, contact our 24/7 helpline immediately at (888) 514-1343. {{ vc_btn: title=Call+the+Help+Line&color=danger&align=center&link=url%3Atel%253A8885141343 }}{{ vc_btn: title=Contact+Your+Branch&color=warning&align=center& }} Watch out for these Bank Imposter Smishing Attacks Is this text really from my [...]

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