COVID-19 Updates and Assistance
All branches are open for normal business hours and taking recommended health and safety precautions.
Masks and social distancing are required in lobbies. Complimentary masks and hand sanitizer are available for member use.
Although we love to see your faces, please consider using online or mobile banking or calling your branch to take care of day-to-day transactions.
DO NOT VISIT A BRANCH IF YOU ARE SICK!
If you or a member of your household are experiencing symptoms of illness, please do not visit a branch location. Call the branch or use online and mobile banking instead.
Member Assistance
If you are facing financial hardship as a result of COVID-19 illness or loss of income, we’re here to help you through.
Give us a call, and we’ll work with you to find the best solutions for your situation.
Call 775.857.2424
Email jdemuth@sierrapacificfcu.org
Business Support
If your business has been impacted by COVID-19 shutdowns, please reach out to see how Sierra Pacific can help.
Call 775.834.4579
Remote Banking Options
Did you know that you can complete most banking transactions with your Sierra Pacific loans and accounts online?
Coronavirus FAQ’s
Common Coronavirus Questions
You can pay virtually any business or individual with a mailing address within the United States or Puerto Rico. For example, you can pay utilities, cable bills, credit cards, or individuals such as a landlord, babysitter, or relative.
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Bill Pay is a service that allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment, and which Sierra Pacific account you want the payment to come from. It’s safe, secure, and easy to use.
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Yes, Sierra’s Bill Pay feature is offered free of charge for all members. You must be enrolled in both Online Banking and Bill Pay to get access.
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Contact Us
Have another question? Fill out the form below or call your branch, and we’ll do our best to help.