COVID-19 Updates and Assistance
All branches are open for normal business hours and taking recommended health and safety precautions.
Masks and social distancing are required in lobbies. Complimentary masks and hand sanitizer are available for member use.
Although we love to see your faces, please consider using online or mobile banking or calling your branch to take care of day-to-day transactions.
DO NOT VISIT A BRANCH IF YOU ARE SICK!
If you or a member of your household are experiencing symptoms of illness, please do not visit a branch location. Call the branch or use online and mobile banking instead.
Member Assistance
If you are facing financial hardship as a result of COVID-19 illness or loss of income, we’re here to help you through.
Give us a call, and we’ll work with you to find the best solutions for your situation.
Call 775.857.2424
Email jdemuth@sierrapacificfcu.org
Business Support
If your business has been impacted by COVID-19 shutdowns, please reach out to see how Sierra Pacific can help.
Call 775.834.4579
Remote Banking Options
Did you know that you can complete most banking transactions with your Sierra Pacific loans and accounts online?
Coronavirus FAQ’s
Common Coronavirus Questions
We wanted our brand to represent Sierra Pacific’s unique history and where we are going. We’re putting more emphasis on our members, as stated in our mantra; All the credit belongs to you.
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Yes. In August of 2023, Sierra updated its brand look and voice with a new logo, updated name, and renewed focus on the incredible members we serve.
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Nothing. Our website, online banking links and logins, and all other member access are unchanged. All you need to do is share your thoughts and spread the word about Sierra.
No! Sierra is still the same credit union, run by your leadership team out of Reno, NV. We updated Sierra’s look and voice in our 2023 rebrand, but remain the same, unmerged credit union.
Yes! Sierra Pacific is still federally chartered and insured by the National Credit Union Administration (NCUA), a federal agency. In August of 2023 we dropped the term federal from our common use name, but we remain a federal credit union.
Contact Us
Have another question? Fill out the form below or call your branch, and we’ll do our best to help.
