Ichie Miguel is, bar none, THE BEST banker we have EVER worked with! She is personable, efficient and so easy to work with! I am so grateful to have ended up here with our car loan. She quickly demonstrated what a true banker / customer relationship should be like. Offered us excellent advice and helped us to refinance our existing car loans, open up a new car loan and even set us up with our small business loans. To top it off, gave us back 1% of our loans in cash!! I don’t even feel like I did any work because there was NO HASSLE. No hassle loans is a foreign concept to me. Thank you, THANK YOU Ichie for the excellent customer service! You are amazing and I will tell everyone I know about you. 🙂 If you want a great banking experience, it is at Sierra Pacific Credit Union… and if you want excellent service while at Sierra Pacific, it is with Ichie!