Before closing a dormant account, Sierra will reach out to the account owner using the phone number and email on file. If the account has $50 or more, Sierra will also send a Dormancy letter to the address on file.

How does Sierra notify members of dormancy?

What is a Dormant Account?
An account that has no significant activity—deposits, withdrawals, payments, or transfers—for one year or more. Regular Shares (Savings), Share Draft (Checking), Club and Auxiliary Accounts, Money Markets, IRAs, and CD’s can all become dormant.