Sierra Pacific Credit Union uses specific lending criteria to make decisions on loan approval, rate, terms, etc. Any loan application submitted to Sierra is subject to our lending policies and may not match the offer, estimated score, or estimated rate or savings presented in SavvyMoney.

Will Credit Report by SavvyMoney be used to make loan decisions?

Can I transfer money from another bank to my Sierra account?
Yes! You transfer funds from another bank or CU to Sierra, and vice-versa, through the “Transfers” feature in online and mobile banking. You’ll need to set up each external account you’d like to connect, wait 2 days, and verify the account. Once verified, that external account will be an option in your “Transfer To” and […]

How do I make a loan payment?
There are lots of options for making your loan and credit card payments. Set up Direct Deposit Use an External Bank Account to schedule Automatic Transfers Use our Payment Portal to make one-time or automatic payments with a debit card or external bank account. There’s a small fee for this service. Mail a check Stop […]

Can I deposit cash?
Yes. You can deposit cash with your Sierra Pacific Debit card at the following locations: Any Sierra Pacific FCU branch Note that Sierra’s branches do not accept change Nearly 5,000 surcharge-free ATMs 30,000+ shared branch locations Click here to find a Sierra branch Click here to find a shared branch or ATM

Can I apply for a loan online?
You can apply for all personal loans and credit cards online. Click here to apply for a Mortgage Click here to apply for all other personal loans and credit cards Or find loan applications inside your online or mobile banking account

Can I close on my loan without visiting a branch?
We have remote signing options available. Please discuss this with your loan officer or contact a branch for more information. To apply for a loan online, click here.

How are you helping members experiencing financial hardship?
We are here to help members reach their financial goals, even (and especially) when unexpected situations throw them off-track. There are a number of ways we can help members facing financial hardship. Please reach out so we can find the best solution for your situation. Email: jdemuth@sierrapacificfcu.org Call: 775-857-2424

Can I get a short-term loan until my income stabilizes?
We’re here to help, but want to find the best solution for each individual member. Reach out to see how we can best help you. Email: mmathias@sierrapacificfcu.org Call: 775-834-4579

What happens if I need to postpone my loan closing date?
Not to worry, we’ll help you out. Please contact your loan officer to walk you through this process.

What if my credit score changes between the time I’m preapproved and when my loan closes?
We run your credit score before pre-approving, and that original score applies for 45 days. If your preapproval period elapses before the loan is finalized, please contact your loan officer to discuss options.