Yes, Sierra’s ATMs are still available. You can find Co-Op ATMs near you here.
Can I still access Sierra Pacific and Co-Op ATMs during the COVID-19 crisis?
Can I access my accounts without visiting a branch?
Sierra Pacific members can enroll in online banking to access their accounts remotely. Members can enroll online, download mobile banking, sign up for Mobile Deposit and Bill Pay, and find online banking help here. Explore online payments, digital wallets, e-statements, and ATM locators here.
How do I know if a branch or ATM is available?
Currently, our Saint Mary’s branch in Reno is closed. All other branches are operating with reduced lobby hours, 9 a.m. to 1 p.m., Monday – Friday. These branches are available by phone or email throughout normal business hours. Sierra’s ATMs are open and active, and you can find Co-op ATMs or open Shared Branches near […]
Can I apply for a loan online?
You can apply for all personal loans and credit cards online. Click here to apply for a Mortgage Click here to apply for all other personal loans and credit cards Or find loan applications inside your online or mobile banking account
Can I close on my loan without visiting a branch?
We have remote signing options available. Please discuss this with your loan officer or contact a branch for more information. To apply for a loan online, click here.
How are you helping members experiencing financial hardship?
We are here to help members reach their financial goals, even (and especially) when unexpected situations throw them off-track. There are a number of ways we can help members facing financial hardship. Please reach out so we can find the best solution for your situation. Email: jdemuth@sierrapacificfcu.org Call: 775-857-2424
Can I get a short-term loan until my income stabilizes?
We’re here to help, but want to find the best solution for each individual member. Reach out to see how we can best help you. Email: mmathias@sierrapacificfcu.org Call: 775-834-4579
What happens if I need to postpone my loan closing date?
Not to worry, we’ll help you out. Please contact your loan officer to walk you through this process.
What if my credit score changes between the time I’m preapproved and when my loan closes?
We run your credit score before pre-approving, and that original score applies for 45 days. If your preapproval period elapses before the loan is finalized, please contact your loan officer to discuss options.
How are you ensuring member and employee safety during the COVID-19 outbreak?
We are monitoring the evolving situation and will continue to change and improve operations to keep members and employees safe while maintaining a high level of service and security. All branches are thoroughly cleaned each day. Hand sanitizer is available for staff and visitors, and staff are following health guidelines. Our Saint Mary’s branch has […]
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