Digital Services
Online Banking
No need to stop by the branch. You can monitor and control all of your Sierra accounts and loans online, 24/7.
Manage Your Money
Monitor balances and transactions, transfer between accounts, use Sierra accounts to make your loan payments, and set e-alerts to stay up-to-date on account activity.
Bill Pay
Monitor, schedule, pay, and control all of your bills from one place. Once you enroll in Bill Pay, you can access this feature within your online and mobile banking.
Card Control
Easily turn pause, un-pause, or stop your debit and credit cards if they are lost or stolen. This feature is available in onine banking, or call your branch for help.
Apply for a Loan
Apply for a new loan from within online or mobile banking and enjoy an easier application process. Once you have your information gathered, this process takes just 10-15 minutes.
Mobile Banking
Access the features of online banking, plus a few more, from anywhere on your mobile device. Simply download the Sierra Pacific Federal Credit Union mobile app from your device’s app store, and log in to get started.
Remote Check Deposit
Deposit your checks from anywhere. Once enrolled, you’ll be able to access this feature in your Mobile Banking menu.
Find a Branch or ATM
You have access to nearly 30,000 surcharge-free ATMs nationwide through our Co-Op network. You can also use about 5,000 credit union branches across the country to access your Sierra Pacific accounts. Find the ATMs and Shared Branches near you easily in our mobile app.
Online Payments
Online Banking Transfers*
Move money between Sierra and other accounts for free, any time, using the “Transfers” function in online banking.
- One-time or Scheduled Transfers
- Transfer to and from external bank accounts
- No transaction fees
Online Payment Portal
If you’re in a hurry or want to make payments with an external debit card, the Payment Portal is for you.
- One-Time or Scheduled Payments
- Pay from a Debit Card or Bank Account
- Use Express Pay or Create an Account
- $4.95 fee per transaction
*You must be a Sierra member for 30+ days to access this feature. There is a 2-day waiting period between adding and verifying any external account during which the account will not be available for transfers. There are transaction, daily, and monthly transfer limits to keep your accounts secure.
Digital Wallets
Add your Sierra Pacific Debit and Credit Cards to your device’s digital wallet. Pay with your phone at some retail locations, or make online checkout a breeze.
Other Services
Wire Transfer
Send or receive money between institutions.
There is a fee associated with this service.
E-Statements
Make organization easier by signing up for e-statements. These electronic statements will be sent to your email and available to view in online and mobile banking each month. A safer, cleaner, easier alternative to paper statements.
Find a Branch or ATM
You have access to nearly 30,000 surcharge-free ATMs nationwide through our Co-Op network. You can also use about 5,000 credit union branches across the country to access your Sierra Pacific accounts. Find the ATMs and Shared Branches near you.
Digital Services FAQs
Yes, Sierra’s ATMs are still available. You can find Co-Op ATMs near you here.
Sierra Pacific members can enroll in online banking to access their accounts remotely.
Members can enroll online, download mobile banking, sign up for Mobile Deposit and Bill Pay, and find online banking help here.
Explore online payments, digital wallets, e-statements, and ATM locators here.
Currently, our Saint Mary’s branch in Reno is closed.
All other branches are operating with reduced lobby hours, 9 a.m. to 1 p.m., Monday – Friday. These branches are available by phone or email throughout normal business hours.
Sierra’s ATMs are open and active, and you can find Co-op ATMs or open Shared Branches near you here.
We will post updates to branch hours on our website and social media pages, and send a notice to all members signed up for our email newsletters.
Follow us on Facebook or Twitter @SPFCU for updates.
Sign up for our email newsletter below.
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You can apply for all personal loans and credit cards online.
Click here to apply for a Mortgage
Click here to apply for all other personal loans and credit cards
Or find loan applications inside your online or mobile banking account
We have remote signing options available. Please discuss this with your loan officer or contact a branch for more information.
To apply for a loan online, click here.
We are here to help members reach their financial goals, even (and especially) when unexpected situations throw them off-track.
There are a number of ways we can help members facing financial hardship. Please reach out so we can find the best solution for your situation.
Email: jdemuth@sierrapacificfcu.org
Call: 775-857-2424
We’re here to help, but want to find the best solution for each individual member. Reach out to see how we can best help you.
Email: mmathias@sierrapacificfcu.org
Call: 775-834-4579
Not to worry, we’ll help you out. Please contact your loan officer to walk you through this process.
We run your credit score before pre-approving, and that original score applies for 45 days. If your preapproval period elapses before the loan is finalized, please contact your loan officer to discuss options.
We are monitoring the evolving situation and will continue to change and improve operations to keep members and employees safe while maintaining a high level of service and security.
All branches are thoroughly cleaned each day. Hand sanitizer is available for staff and visitors, and staff are following health guidelines.
Our Saint Mary’s branch has been temporarily closed beginning March 23rd for 30 days or as appropriate. This branch’s small size does not allow for social distancing, and the hospital location puts members and staff at greater risk. Our Saint Mary’s staff are operating out of the Mill Street branch during this closure and can be contacted at 775.857.2424.
All other branches are operating with reduced lobby hours, 9 a.m. to 1 p.m., Monday to Friday. These branches are open for phone or email assistance during normal operating hours.
We encourage all members to use online and mobile banking options as an alternative to visiting a branch. Most banking transactions can be completed online for free, and we are temporarily waiving fees on the few remote services we do normally charge for. You can explore these options, enroll, and get help with digital banking here.
All of Sierra’s branch locations are open for regular lobby hours. Social distancing and mask requirements are be enforced in all branches, and hand sanitizer is available for members.
Sierra Pacific’s ATMs remain available, and Co-op ATMs and open shared branches can be found here.
